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Frequently asked questions

We offer free overnight nationwide shipping on all orders with UPS and FedEx. Our proprietary insulated packaging is designed to keep caviar cold for up to 96 hours ensuring your order will arrive fresh and ready to eat. Orders received by 3:00pm EST, Monday - Friday, are processed and shipped the same-day. Orders placed on Saturday or Sunday will be shipped overnight on Monday for Tuesday delivery.

The shelf life of a vacuum sealed container of caviar is several weeks refrigerated at 26° to 30° Fahrenheit. Once a tin has been opened, the caviar should be eaten within several days to ensure the upmost quality and safety. Caviar can also be frozen to prolong its shelf life up to one year.

Yes, you can freeze your caviar to extend the shelf life to about a year. However, the caviar will have slightly less flavor and a softer texture once thawed. Repeat freezes and thaws will intensify the softening of the caviar's flavor and texture..

You can track your order online once you receive the order confirmation email with your tracking number.

Yes, we source our caviar from sustainable farms that adhere to strict environmental and ethical standards to ensure the protection of wild sturgeon populations.

Our caviar is minimally processed with only salt added as a preservative. We do not use any artificial additives or preservatives.

Due to the perishable nature of caviar, we do not accept returns. However, if there is an issue with your order, please contact our customer service within 24 hours of delivery for assistance.

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